Contacting the Corporate Bodily Injury Claims Services
Filing a loss report is also possible online: www.lahitapiola.fi/yritys/hae-korvausta or by following the procedure customized for your company.
Please email cost claims and any further information to:
- Please notice that the e-mail communication is not encrypted. You can send encrypted messages at the following address: https://secure.lahitapiola.fi
Do not forget to include the claim number and account number in your cost claim, as this helps to allocate the document to the correct claim and expedites processing.
Entrepreneurs and SMEs (less than 50 employees) workers’ compensation and occupational diseases and off-working-hours insurance:
- tel. 09 453 3777
Large companies (more than 50 employees) workers’ compensation and occupational diseases and off-working-hours insurance & working capacity insurance accidents:
- tel. 09 453 3666
Voluntary personal allowances (accident, travel and medical expenses):
- tel. 09 453 3222
In case of a travel emergency, contact Travel Emergency 24-hour on-call service +358 8000 4531.
The injured party
The average time it takes to finalise a decision on whether your claim is compensable or not is 0–7 days.
Payment commitment matters requested by a doctor are processed in an average of 1–2 days.
Any out-of-pocket expenses you report are paid in an average of 1–7 days.
Compensation for loss of earnings is paid as soon as we have received the information relevant to settle your claim.
If your claim has not progressed within these time periods, please contact our Claims Service. Note that claims handling takes place mainly on weekdays.