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Information about Local­Tapiola

We are here for our customers

LocalTapiola Group has over 1.6 million owner-customers and we employ 3,800 lifelong security specialists all over Finland.

Local presence close to our customers

Our owner-customers are served by a network of 19 regional mutual insurance companies and about 200 offices across Finland.

  • Local presence and customer ownership set us apart from many others in the financial sector.

  • The key benefits of local presence to customers include: we are close by; we know local risks; and we take an active and impactful role in our owner-customers’ immediate everyday environment.

Highly skilled and thriving lifelong security specialists protecting our owner-customers

  • We employ some 3,800 lifelong security specialists all over Finland.

  • For us, it is key to continuously improve our excellent employee experience.

  • We invest in the improvement of lifelong security specialists’ well-being and competence.

  • We keep continuously developing a business culture that is aligned with our values – we lead with respect and appreciation, actively, and focusing on targets, as laid down in our Leadership Promises.

Welcome to the LocalTapiola Group whistleblowing channel

  • This channel is designed for use by LocalTapiola’s external stakeholders.

  • The whistleblowing channel is designed for reporting suspicions of abuse in line with the whistleblower act.

  • LocalTapiola uses the EthicsPoint reporting channel.

  • We will reply to the whistleblowing reports made within a reasonable period.

  • All reports must be filed in good faith.

  • This service is only for filing whistleblowing reports. In all other matters, please contact our customer service.

Do whistleblowing report